Last updated: August 21, 2026

Pod Salt Shop (“we,” “us,” “our,” or “podsaltshop.ae”) operates this website to sell nicotine salt e-liquids, disposable vapes, and related accessories to adult customers in Dubai and across the UAE. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our site or place an order.

By using podsaltshop.ae, you agree to the practices described in this policy. If you do not agree, please do not use our site or services.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our site.

Information You Provide

  • Contact details: name, phone number, email address, delivery address
  • Order details: products purchased, order history, delivery preferences
  • Age verification: confirmation that you are of legal smoking age (21+)
  • Payment information: processed securely through our third-party payment providers (we do not store full card details on our servers)
  • Communications: messages sent to us via WhatsApp, email, phone, or our contact form

Information Collected Automatically

  • Device and usage data: IP address, browser type, device type, pages visited, time spent on site, referring website
  • Cookies and similar technologies: used to remember your cart, preferences, and improve site performance (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Verify that you meet the legal age requirement to purchase nicotine products
  • Communicate with you about orders, delivery updates, and customer support (including via WhatsApp)
  • Respond to inquiries and provide customer service
  • Improve our website, product range, and customer experience
  • Send promotional offers or updates, where you have opted in (you may unsubscribe at any time)
  • Detect and prevent fraud, abuse, or unauthorized transactions
  • Comply with applicable UAE laws and regulations

3. Age Restriction

Our products contain nicotine and are strictly intended for adults of legal smoking age (21+) in the UAE. We may request proof of age at the point of order or delivery. We do not knowingly collect personal information from minors, and any account or order found to involve a minor will be cancelled.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Delivery and logistics partners, to fulfill and deliver your order
  • Payment processors, to securely process transactions
  • Service providers, who support our operations (e.g., website hosting, customer support tools, WhatsApp Business messaging)
  • Legal and regulatory authorities, where required by UAE law or to protect our legal rights

Any third party we share data with is required to handle it securely and only for the purpose we’ve authorized.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes secure payment processing, restricted access to customer data, and secure hosting.

While we work to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Understand how visitors use our site, so we can improve it

You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features, such as cart functionality.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or operational requirements (e.g., order records we must retain)
  • Withdraw consent to marketing communications at any time
  • Object to certain uses of your information

To exercise any of these rights, contact us using the details in Section 10.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, legal and tax record-keeping, and dispute resolution, after which it is securely deleted or anonymized.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will indicate the most recent revision. We encourage you to review this page periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • WhatsApp: +971 52 781 8834
  • Location: 7 Palm Jumeirah Rd – Nakhlat Jumeira – Jumeirah – Dubai – United Arab Emirates

This site and its products are intended for adult vapers only. Products contain nicotine, an addictive substance, and are not risk-free. Not suitable for non-smokers, minors, pregnant women, or anyone with a heart condition.

© 2026 podsaltshop.ae — All Rights Reserved.